Ebio enterprise living map
Quality Management and Productivity as a closed loop on good business practices experienced. (14 credits & option of 35 credits)
Frame and implement an action plan to improve productivity within an organisation (4.07)
Specific Outcome Assessment criteria Bridging the Gap Ebio Competency Programme: Information and Examples Organize and Review your competencies
The process starts with experienced action planning and continuously grow with the Process guides and guided processes.  
SO 1 Frame and implement an action plan to improve productivity within an organisation.   J.Welch (Chap. 17:291-294): Amassing mentors   
AC 1.1 Identify and describe Quality Management.               
AC 1.2 Identify and describe operational objectives.      
AC 1.3 Identify and characterise the total system.      
AC 1.4 Identify and characterise managerial skills and functions.   "What makes a Great Manager" - Gerard M. Blair  
AC 1.5 Identify and characterise capacity design and planning.      
AC 1.6 Identify and characterise policies, procedures, rules.      
AC 1.7 Identify and characterise action, plans and contingency planning.      
AC 1.8 Identify and characterise process controlling.      
AC 1.9 Identify and characterise productivity, efficiency, effectiveness.      
AC 1.10 Identify and characterise flowcharting.   Free flowcharts  
AC 1.11 Identify and characterise scheduling and Time Management (Gantt charting).   Mindtools: Gantt chart  
AC 1.12 Identify and characterise business functions (marketing, finance, human resource).      
AC 1.13 Identify and characterise setting and maintaining standards.      
AC 1.14 Identify and characterise speed, quality, flexibility, reliability, maintainability, etc. Supply chain are identified and described.