Ebio enterprise living map

Financing the small business: You add value to others and exchange value including finance. (18 credits)

Accommodate audience and context needs in oral communication (8968)

Specific Outcome

Assessment criteria

Bridging the Gap

Ebio Competency Programme: Information and Examples

Organize and Review your competencies

Present many times with a TV camera and publish onto the web, with compelling event presentations.

Mindtool on Improving your communication skills

SO 1

Interact successfully with audience in oral communication.

"Conversation as Communication" - Gerard M. Blair

AC 1.1

Contributions to group work are appropriate to the task and nature of the group, and promote effective communication and teamwork (Contributions include: Identifying purposes, agendas, procedures and schedules; monitoring developments and retaining focus; drawing conclusions; preparing and delivering feedback and ensuring group ownership of conclusions).

Guides to great meetings

Facilitate and Manage a Meeting

AC 1.2

Interviews successfully establish a relationship appropriate to the context, and provide a non-threatening opportunity for participants to share information (Formal and informal; plans, background research; ordering of questions; flexibility in the situation when sequence or focus is disrupted; organisation of data elicited; and conclusions drawn).

Alec.co.za

AC 1.3

Participation in formal meetings is appropriate to the purpose and context of the meeting. Participation is consistent with meeting procedures and contributes to the achievement of meeting objectives (Spectrum of formal meeting procedures).

Facilitate and Manage a Meeting

AC 1.4

Participation in debates or negotiations is appropriate to the purpose and topic. Participation is consistent with formal procedures and contributes to meaningful interaction between participants (Spectrum of informal and formal debating procedures and procedures for negotiations and meetings).

Negotiation for project benefit

AC 1.5

Responses to the ways others express themselves are sensitive to differing socio-cultural contexts.

SO 2

Use strategies that capture and retain the interest of an audience.

The feedback gap: Giving and receiving information

AC 2.1

Key words, pace and pause, stress, volume and intonation are used in appropriate ways to reinforce the message.

AC 2.2

Body language is appropriate to context and topic, and reinforces main ideas and attitudes.

AC 2.3

Formal communications are planned in writing, and plans are detailed, complete, and realistic with respect to time allocation and content.

"Presentation Skills for Emergent Managers" - Gerard M. Blair

AC 2.4

Visual aids are appropriate to topic and context, and enhance the presentation and the transfer of information and understanding (Cue cards; visual aids; handouts; multi-media).

AC 2.5

Techniques are used to maintain continuity and interaction (Responding to queries, repetition of information, rewording, asking questions to check understanding, referring to cue cards; timing techniques; responsiveness to audience cues that contact is being lost).

Effective Questioning

Productive Listening

SO 3

Identify and respond to manipulative use of language (News clips, summaries, political speeches, marketing material, advertisements).

Rhetoric - Manipulative use of language

A compendium of critical techniques to help you analyze political and journalistic messages

AC 3.1

Facts and opinion are identified and distinguished.

AC 3.2

Omission of necessary information is noted and addressed.

AC 3.3

The implications of how the choice of language structures and features, specifically tone, style and point of view affect audience's interpretations of spoken texts are explained.

AC 3.4

Distortion of a contributor's position on a given issue is explored with specific reference to what has been selected and omitted.